Download Centre (Individual)
Service Body
- Critical Illness Claim Form – Heart Valve Replacement
- Self-Certification Form – Controlling Person (For Claims Use)
- Policy Lost Declaration
- Hospitalization Direct Billing Pre-Approval Form(Applicable For Non MasterCare Medical Plan)
- Financial Needs Analysis Form
- Large amount questionnaire
- Risk Profile Questionnaire
- Questionnaire for the junior insured
- Supplementary information form
- Self-Certification Form - Individual
- Third Party Payment Instruction Form
- List of Designation Hospitals in China (Please refer to the Chinese Version)
- Critical Illness Claim Form – Cancer
- Critical Illness Claim Form – Heart Attack / Coronary Artery Disease Requiring Surgery / Angioplasty
- Self-Certification Form – Entity (For Claims Use)
- Critical Illness Claim Form – Others
- Terminal Illness Claim Form
- Beneficiary Withdraw Annuity Benefit Form
- Application For Share Happiness Reward
- Claims Cross Border Remittance Service Application Form (Only Applicable For Greater Bay Area CGB’s Account Holder)
- Hospitalization Reimbursement Limit Pre-Evaluate Form
- Insurance Intermediary's Report
- Critical Illness Claim Form – Brian Surgery
- Critical Illness Claim Form – Carcinoma-In-Situ or Early Malignancies
- Critical Illness Claim Form – Benign Brain Tumour
- Critical Illness Claim Form – Autism
- Critical Illness Claim Form – Kawasaki Disease
- Request for Change of Policy Coverage
- Request For Financial Services Form
- Hospitalization Claim Form
- Disclaimer
- Personal Information Collection Statement
- Request for Designation / Change / Termination of Contingent Insured Form
- Request for Change of Insured Form
- CHANGE OF OWNER ADDRESS / TELEPHONE NUMBERS / EMAIL ADDRESS
- REQUEST FOR CHANGE OF POLICY OWNERSHIP TRANSFER
- Request for Change of Payment
- Policy Lost Declaration
- Collateral Assignment/ Release of Collateral Assignment Form
- Policy Donation and Beneficiary Appointment Form
- Request for Appointment / Change / Termination of Contingent Policyholder Form
- Request for Policy Reinstatement
- REQUEST FOR CHANGE OF POLICYHOLDER / INSURED PERSONAL INFORMATION / OCCUPATION / SIGNATURE
- SELF-CERTIFICATION FORM – INDIVIDUAL (FOR POLICY SERVICE USE)
- Request for Change of Payment Options and Information Form
- Request For Policy Maturity Benefit Form
- MasterCare Medical Plan Direct Billing Pre-Approval Form
- Accident Claim Form
- Time Lady Insurance Claim Form
- Critical Illness Claim Form – Stroke
- Waiver of Premium / Payor Benefit Claim Form
- Death Claim Form
- Self-Certification Form – Individual (For Claims Use)