Policy Servicing
Request For Policy Value Withdrawal
Individual Claim
New Application
Other
Request for Policy Value Withdrawal Form
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Request for Change of Payment Options and Information Form
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Request for Policy Maturity Form
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Request for Change of Insured Form
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Request for Appointment / Change / Termination of Contingent Policyholder Form
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Request for Designation / Change / Termination of Contingent Insured Form
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CHANGE OF OWNER ADDRESS / TELEPHONE NUMBERS / EMAIL ADDRESS
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REQUEST FOR CHANGE OF POLICY OWNERSHIP TRANSFER
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Request for Change of Payment
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Policy Lost Declaration
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Collateral Assignment/ Release of Collateral Assignment Form
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Policy Donation and Beneficiary Appointment Form
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Request for Change of Policy Coverage
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Request for Policy Reinstatement
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REQUEST FOR CHANGE OF POLICYHOLDER / INSURED PERSONAL INFORMATION / OCCUPATION / SIGNATURE
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Personal Information Collection Statement
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SELF-CERTIFICATION FORM – INDIVIDUAL (FOR POLICY SERVICE USE)
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Hospitalization - Hospitalization Claim Form
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Hospitalization - Mastercare Medical Plan Direct Billing Pre-Approval Form
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Accident - Accident Claim Form
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Time Lady - Time Lady Insurance Claim Form
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Critical Illness – Cancer
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Critical Illness – Stroke
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Critical Illness – Heart Attack
Download
Critical Illness – Heart Valve Replacement
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Critical Illness – Others
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Critical Illness – Terminal
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Waiver of Premium - Waiver of Premium / Payor Benefit Claim Form
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Life - Death Claim Form
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SELF-CERTIFICATION FORM – INDIVIDUAL (FOR CLAIMS USE)
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SELF-CERTIFICATION FORM – ENTITY (FOR CLAIMS USE)
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SELF-CERTIFICATION FORM – CONTROLLING PERSON (FOR CLAIMS USE)
Download
POLICY LOST DECLARATION
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Personal Information Collection Statement
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List of Designation Hospitals in China (Please refer to the Chinese Version)
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Large amount questionnaire
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Questionnaire for the junior insured
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Supplementary information form
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Self-Certification Form - Individual
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Supplementary financial statement for personal cover questionnaire
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Disclaimer
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Third Party Payment Instruction Form
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