Policy Servicing
Request For Policy Value Withdrawal
Individual Claim
New Application
Other
Request For Financial Services Form
Request for Change of Payment Options and Information Form
Request For Policy Maturity Benefit Form
Request for Appointment / Change / Termination of Contingent Policyholder Form
Request for Designation / Change / Termination of Contingent Insured Form
Request for Change of Insured Form
CHANGE OF OWNER ADDRESS / TELEPHONE NUMBERS / EMAIL ADDRESS
REQUEST FOR CHANGE OF POLICY OWNERSHIP TRANSFER
Request for Change of Payment
Policy Lost Declaration
Collateral Assignment/ Release of Collateral Assignment Form
Policy Donation and Beneficiary Appointment Form
Request for Change of Policy Coverage
Request for Policy Reinstatement
REQUEST FOR CHANGE OF POLICYHOLDER / INSURED PERSONAL INFORMATION / OCCUPATION / SIGNATURE
SELF-CERTIFICATION FORM – INDIVIDUAL (FOR POLICY SERVICE USE)
Hospitalization - Hospitalization Claim Form
Hospitalization - Mastercare Medical Plan Direct Billing Pre-Approval Form
Accident - Accident Claim Form
Time Lady - Time Lady Insurance Claim Form
CRITICAL ILLNESS CLAIM FORM – CANCER
Critical Illness – Stroke
CRITICAL ILLNESS CLAIM FORM – HEART ATTACK
CRITICAL ILLNESS CLAIM FORM – HEART VALVE REPLACEMENT
CRITICAL ILLNESS CLAIM FORM - OTHERS
TERMINAL ILLNESS CLAIM FORM
WAIVER OF PREMIUM / PAYOR BENEFIT CLAIM FORM
Life - Death Claim Form
SELF-CERTIFICATION FORM – INDIVIDUAL (FOR CLAIMS USE)
SELF-CERTIFICATION FORM – ENTITY (FOR CLAIMS USE)
SELF-CERTIFICATION FORM – CONTROLLING PERSON (FOR CLAIMS USE)
POLICY LOST DECLARATION
Hospitalization Direct Billing Pre-Approval Form(Applicable For Non Mastercare Medical Plan)
BENEFICIARY WITHDRAW ANNUITY BENEFIT FORM
APPLICATION FOR SHARE HAPPINESS REWARD
CLAIMS CROSS BORDER REMITTANCE SERVICE APPLICATION FORM (ONLY APPLICABLE FOR GREATER BAY AREA CGB’S ACCOUNT HOLDER)
HOSPITALIZATION REIMBURSEMENT LIMIT PRE-EVALUATE FORM
Personal Information Collection Statement
List of Designation Hospitals in China (Please refer to the Chinese Version)
Disclaimer
Financial Needs Analysis Form
Large amount questionnaire
Risk Profile Questionnaire
Questionnaire for the junior insured
Supplementary information form
Self-Certification Form - Individual
Third Party Payment Instruction Form