Policy Servicing
Request For Policy Value Withdrawal
Individual Claim
New Application
Other
Request for Policy Value Withdrawal Form
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Request for Policy Maturity Form
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CHANGE OF OWNER ADDRESS / TELEPHONE NUMBERS / EMAIL ADDRESS
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REQUEST FOR CHANGE OF POLICY OWNERSHIP TRANSFER
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Request for Change of Payment
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Policy Lost Declaration
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Collateral Assignment/ Release of Collateral Assignment Form
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Policy Donation and Beneficiary Appointment Form
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Request for Change of Policy Coverage
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Request for Policy Reinstatement
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REQUEST FOR CHANGE OF POLICYHOLDER / INSURED PERSONAL INFORMATION / OCCUPATION / SIGNATURE
Download
Personal Information Collection Statement
Download
SELF-CERTIFICATION FORM – INDIVIDUAL (FOR POLICY SERVICE USE)
Download
Hospitalization - Hospitalization Claim Form
Download
Hospitalization - Mastercare Medical Plan Direct Billing Pre-Approval Form
Download
Accident - Accident Claim Form
Download
Time Lady - Time Lady Insurance Claim Form
Download
Critical Illness – Cancer
Download
Critical Illness – Stroke
Download
Critical Illness – Heart Attack
Download
Critical Illness – Heart Valve Replacement
Download
Critical Illness – Others
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Critical Illness – Terminal
Download
Waiver of Premium - Waiver of Premium / Payor Benefit Claim Form
Download
Life - Death Claim Form
Download
Self Certification - Self-Certification Form – Individual
Download
Personal Information Collection Statement
Download
List of Designation Hospitals in China (Please refer to the Chinese Version)
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Supplementary information form
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Individual Self-Certification
Download
Supplementary financial statement for personal cover questionnaire
Download
Agency Report
Download
Disclaimer
Download
Large amount questionnaire
Download
Questionnaire for the junior insured
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Third Party Payment Instruction Form
Download