Policy Servicing
Request For Policy Value Withdrawal
Individual Claim
New Application
Other
Request for Policy Value Withdrawal Form
Request for Policy Maturity Form
CHANGE OF OWNER ADDRESS / TELEPHONE NUMBERS / EMAIL ADDRESS
REQUEST FOR CHANGE OF POLICY OWNERSHIP TRANSFER
Request for Change of Payment
Policy Lost Declaration
Collateral Assignment/ Release of Collateral Assignment Form
Policy Donation and Beneficiary Appointment Form
Request for Change of Policy Coverage
Request for Policy Reinstatement
REQUEST FOR CHANGE OF POLICYHOLDER / INSURED PERSONAL INFORMATION / OCCUPATION / SIGNATURE
Personal Information Collection Statement
SELF-CERTIFICATION FORM – INDIVIDUAL (FOR POLICY SERVICE USE)
Hospitalization - Hospitalization Claim Form
Hospitalization - Mastercare Medical Plan Direct Billing Pre-Approval Form
Accident - Accident Claim Form
Time Lady - Time Lady Insurance Claim Form
Critical Illness – Cancer
Critical Illness – Stroke
Critical Illness – Heart Attack
Critical Illness – Heart Valve Replacement
Critical Illness – Others
Critical Illness – Terminal
Waiver of Premium - Waiver of Premium / Payor Benefit Claim Form
Life - Death Claim Form
Self Certification - Self-Certification Form – Individual
Personal Information Collection Statement
List of Designation Hospitals in China (Please refer to the Chinese Version)
Supplementary information form
Individual Self-Certification
Supplementary financial statement for personal cover questionnaire
Agency Report
Disclaimer
Large amount questionnaire
Questionnaire for the junior insured
Third Party Payment Instruction Form