Download Centre (Individual)
Service Body
- Third Party Payment Instruction Form
- SELF-CERTIFICATION FORM – INDIVIDUAL (FOR CLAIMS USE)
- SELF-CERTIFICATION FORM – ENTITY (FOR CLAIMS USE)
- SELF-CERTIFICATION FORM – CONTROLLING PERSON (FOR CLAIMS USE)
- POLICY LOST DECLARATION
- Hospitalization Direct Billing Pre-Approval Form(Applicable For Non Mastercare Medical Plan)
- Financial Needs Analysis Form
- Large amount questionnaire
- Risk Profile Questionnaire
- Questionnaire for the junior insured
- Supplementary information form
- Self-Certification Form - Individual
- Life - Death Claim Form
- List of Designation Hospitals in China (Please refer to the Chinese Version)
- CRITICAL ILLNESS CLAIM FORM – CANCER
- CRITICAL ILLNESS CLAIM FORM – HEART ATTACK
- CRITICAL ILLNESS CLAIM FORM – HEART VALVE REPLACEMENT
- CRITICAL ILLNESS CLAIM FORM - OTHERS
- TERMINAL ILLNESS CLAIM FORM
- BENEFICIARY WITHDRAW ANNUITY BENEFIT FORM
- APPLICATION FOR SHARE HAPPINESS REWARD
- CLAIMS CROSS BORDER REMITTANCE SERVICE APPLICATION FORM (ONLY APPLICABLE FOR GREATER BAY AREA CGB’S ACCOUNT HOLDER)
- HOSPITALIZATION REIMBURSEMENT LIMIT PRE-EVALUATE FORM
- Insurance Intermediary's Report
- Policy Donation and Beneficiary Appointment Form
- Request For Financial Services Form
- Hospitalization - Hospitalization Claim Form
- Disclaimer
- Personal Information Collection Statement
- Request for Designation / Change / Termination of Contingent Insured Form
- Request for Change of Insured Form
- CHANGE OF OWNER ADDRESS / TELEPHONE NUMBERS / EMAIL ADDRESS
- REQUEST FOR CHANGE OF POLICY OWNERSHIP TRANSFER
- Request for Change of Payment
- Policy Lost Declaration
- Collateral Assignment/ Release of Collateral Assignment Form
- Request for Appointment / Change / Termination of Contingent Policyholder Form
- Request for Change of Policy Coverage
- Request for Policy Reinstatement
- REQUEST FOR CHANGE OF POLICYHOLDER / INSURED PERSONAL INFORMATION / OCCUPATION / SIGNATURE
- SELF-CERTIFICATION FORM – INDIVIDUAL (FOR POLICY SERVICE USE)
- Request for Change of Payment Options and Information Form
- Request For Policy Maturity Benefit Form
- Hospitalization - Mastercare Medical Plan Direct Billing Pre-Approval Form
- Accident - Accident Claim Form
- Time Lady - Time Lady Insurance Claim Form
- Critical Illness – Stroke
- WAIVER OF PREMIUM / PAYOR BENEFIT CLAIM FORM